Introduction
When you hear the words “Flight diverted,” panic often kicks in. If you’re on Delta Flight DL275 and it’s diverted to Los Angeles International Airport (LAX) instead of your intended destination, knowing what to do next is crucial.
This detailed guide walks you through exactly what steps to take, how to handle rebooking, luggage, accommodations, communication, and even how to get compensation if eligible. Whether you’re mid-air or just found out your flight has changed plans, we’ve got you covered.
What Does It Mean When a Flight Is Diverted?
A flight diversion means the aircraft lands at a different airport than originally scheduled. This can happen for various reasons:
- Weather conditions (fog, storms, or snow)
- Technical issues or emergencies onboard
- Airspace congestion
- Medical emergencies
Why Was Delta Flight DL275 Diverted to LAX?
Delta Flight DL275, often flying from Seoul (ICN) to Atlanta (ATL), may get rerouted to LAX for reasons such as:
- Heavy storms over ATL
- Air traffic control delays
- Mechanical issues
- Medical assistance requirements
📌 Example: On May 12, 2025, DL275 was rerouted due to thunderstorms in the southeastern U.S., landing safely at LAX before resuming travel the next morning.
What to Do Immediately After Landing at LAX
1. Stay Calm and Listen for Announcements
As soon as the flight lands:
- The flight crew will announce the reason for the diversion
- You’ll get instructions on deboarding, gate transfers, or hold times
2. Use Airline Apps
Download or open the Delta App to:
- Track gate changes
- Rebook flights
- Chat with support
3. Connect to LAX Wi-Fi
LAX has free high-speed internet. Use it to:
- Contact family or work
- Update travel plans
- Look for hotel options if needed
Infographic: Immediate Steps After DL275 Is Diverted to LAX
🛬 Plane Lands at LAX
⬇️
📣 Listen to Crew Instructions
⬇️
📱 Open the Delta App or Use Airport Kiosks
⬇️
📞 Notify Loved Ones
⬇️
🧳 Track Your Luggage
⬇️
🏨 Book Hotel (if required)
Step-by-Step Guide: What to Do After Diversion
Step 1: Confirm the Diversion Status
- Use apps like FlightAware, FlightRadar24, or the Delta website
- Check if it’s a temporary stop or final reroute
Step 2: Contact Delta Support
Options:
- Delta Mobile App
- Airport kiosk
- Delta gate agents
- Delta customer support line: 800-221-1212
Step 3: Check for Alternate Flights
Delta may automatically rebook you. Still:
- Use the app to check earlier options
- Join the standby if you’re in a hurry
Handling Checked Luggage
What Happens to Your Bags?
- If the plane continues to ATL, bags usually stay onboard.
- If offloaded, Delta will redirect them to your destination once rerouting is complete.
🧳 Tip: Go to the Delta baggage desk at LAX for tracking or rerouting your bags.
Need a Hotel? Here’s How to Get One
If you’re grounded overnight:
- Delta may offer hotel vouchers
- Ask gate agents about meal and transport assistance
If no vouchers are available:
- Use booking apps like Booking.com, Hotels.com, or Priceline
- Nearby hotels include:
-
-
Hyatt Regency LAX
-
Hilton LAX
-
Sheraton Gateway Los Angeles
-
Transportation Tips from LAX
LAX is huge. Here’s how to get around:
Use Free Shuttles
-
LAX-it area offers free shuttle transport to car rentals and hotels
Public Transport
- FlyAway Bus (to Union Station or Van Nuys)
- Metro Green Line is nearby via LAX shuttle
Communication Essentials
Wi-Fi Access at LAX
- Free for all users
- Look for “LAX Free WiFi” and follow prompts
Power Outlets & Charging Stations
- Found near most gates
- Use your own USB charger or power bank
Delta Sky Club Access (If Applicable)
If you’re a Sky Club member or flying first/business class:
- Find Sky Club lounges in Terminals 2 and 3
- Use downtime to relax, charge devices, and enjoy food
Tools & Apps You’ll Need
Tool/App | Purpose |
---|---|
Delta App | Rebooking, notifications, chat |
FlightRadar24 | Real-time flight tracking |
Google Maps | Navigate the airport & transport |
Booking.com | Hotel bookings near LAX |
Uber/Lyft | Ground transport |
It Depends on the Cause
- Weather-related: No compensation (considered uncontrollable)
- Mechanical issues: Possible meal/hotel vouchers
- EU laws (if applicable): May apply if departing from Europe
📌 Tip: Always ask politely at the service desk or call customer care to check eligibility.
How to Avoid Future Travel Hassles
1. Travel Insurance
Covers hotel, meals, missed connections, and more
2. Carry Essentials in Hand Luggage
Pack:
- Medications
- Snacks
- Chargers
- Travel-size toiletries
3. Sign Up for Alerts
Use Delta’s flight notifications or SMS updates for real-time info.
Practical Example: A Real Passenger’s Experience
“I was flying from Seoul to Atlanta on DL275 and we got diverted to LAX. Delta staff was super helpful. They rebooked us on a morning flight, gave us hotel vouchers at the Hilton, and even included a $15 food voucher. It was inconvenient, sure—but smooth.”
– Monica P., Atlanta Resident
Pro Tips for Travelers
- Always travel with your passport, even for domestic redirections
- Take screenshots of all boarding passes and baggage tags
- Save customer care numbers offline
Final Checklist
- ✅ Stay calm and listen
- ✅ Use the Delta app or website
- ✅ Speak to the airport staff
- ✅ Track your luggage
- ✅ Arrange a hotel or the next flight
- ✅ Communicate with loved ones
- ✅ Keep receipts for reimbursements
Conclusion
A diverted flight like Delta DL275 landing at LAX instead of ATL can throw off your plans, but with the right steps, tools, and mindset, you can navigate the chaos smoothly. Airlines like Delta often do their best to support passengers in such events, but being proactive helps.
From using the Delta app and tracking bags to finding overnight stays or getting rebooked efficiently, this guide ensures you’re fully prepared for such diversions, without the stress.
FAQs
1. Why do flights get diverted to LAX?
Typically, due to weather issues, medical emergencies, or mechanical problems.
2. Will Delta rebook me automatically?
Yes, usually through the app or gate agents. You can also ask for options.
3. Can I get a hotel voucher from Delta?
If the diversion is Delta’s fault (like technical issues), yes. Always ask.
4. What happens to my luggage?
It may stay on the plane or be rerouted to your final destination. Track it at the baggage desk.
5. Can I get compensation?
Possibly—depending on the cause of diversion. Weather issues usually aren’t eligible.